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Effective Communications.

Combining data, tools and experience to engage and retain customers.

Enhanced Customer Experience

Provider, Member & Employee Communications

Customer Acquisition & Retention 

1.3 billion annual impressions

24 years of service

Industries Served Our Services

 

About Us
A full service multi-channel solutions provider, Direct Technologies, Inc. (DTI), specializes in variable print, fulfillment, electronic communications, and direct mail. For 24 years, DTI has processed a multitude of time-sensitive projects integrating technology-based solutions to meet our clients' needs. We currently operate in two facilities with over 150,000 square feet. We operate 24 hours a day, 6 days a week.

In June 2017, DTI received both HITRUST and SOC 2 certifications. These certifications are representative of DTI's commitment for excellence. DTI is one of the very few solutions providers to meet both HITRUST and SOC 2 requirements.

DTI has been dedicated to building long-term relationships with customers by combining unmatched quality with unparalleled customer service. Defined by our responsiveness, flexibility and sophistication, we deliver the solutions you need while providing you with the one-on-one attention you deserve.
Value

There is a lot to look at when trying to find a solutions partner. Maybe the most important is value — what you get in return for what you pay. Well, with competitive pricing, superior customer service and results that always look fantastic, Direct Technologies delivers maximum value to each of our customers on every project.

Expertise

With 25 years in the business and 250 years of combined experience we are able to develop innovative solutions.

Responsiveness

DTI's entrepreneurial spirit is at the core of our company's values. Our reputation in the industry is second to none. We have built our business on making the impossible, possible.

Flexibility

Driven by a passion for innovation and the most technologically advanced platform in the industry, our team of "make it happen" people continually challenge the status quo, creating solutions that push the boundaries of communications.

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Enhanced Results.

Custom, data-driven solutions are our strength.

Flexible On-Line Reporting Capabilities
Data Analysis
Inbound and Outbound Tracking Services
Return Mail Processing
Segmentation Reporting
Coupon Tracking and Reporting
Trigger Communications 

Industries Served

 

Our Services

DTI offers a full suite of technology-based services.  Our entire organization is committed to delivering high quality products with unmatched customer service.

 

Case Studies

At DTI, we believe that our business is your success, and we are proud to have a series of a case studies that demonstrate the expertise and reliability that our team provides to a wide range of industries.  We are committed to delivering, best in class customer service, versatility and quality for every client, no matter your project size or budget.

Testimonials

For over 10 years, we have relied on DTI for our direct mail services. The DTI team has become an integral part of our success and the success of our clients. Our campaigns are often done under tight budget and time frames. DTI has always come through with expert detailed service and attention to detail.

The versatility of DTI’s equipment and its superior data processing service makes it easy for us to depend on DTI for almost all jobs, large and small.

I look forward to many more years of successful campaigns with DTI.

President
Agency Services
Testimonials

I have known and worked closely with the DTI team for quite some time now and trust them to do what they say and stand behind what they do. I completely trust their collective integrity and trustworthiness. I have known them to always put the customer first and to be passionate about delivering an exceptional customer experience. This is an exceptional group!

President
Commercial Printing
Testimonials

I moved all of our direct mail printing and production over to DTI to take advantage of their secure data services, attentive account management, favorable pricing and excellent production quality. Our business utilized confidential PII provided by the Credit Reporting Agencies for pre-approved credit offers, and so DTI had to be approved for handling this sensitive data. The security of our data had to be impeccable, and DTI handled all transmissions without any issues. Their data team also moved nimbly with changes to our data modeling, suppression or reporting needs. Their account team provided excellent support as our mail plans changed frequently and eventually doubled in frequency. DTI also developed our customized DTI Online portal, where we had easy access to each mailing's key documents and our inventory tool. Overall, our experience with DTI was phenomenal, and I highly recommend them.

Chief Marketing Officer
Financial Services
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Certifications

HITRUST CSF Certified status validates that Direct Technologies, Inc.’s technology-based solutions have met industry-defined requirements and is appropriately managing risk. HITRUST Certification places DTI in an elite group of organizations worldwide that have earned this certification. By including federal and state regulations, standards and frameworks, and incorporating a risk-based approach, the HITRUST CSF helps organizations address these challenges through a comprehensive and flexible framework of prescriptive and scalable security controls.

A SOC 2 examination is widely recognized because it represents that a service organization has been through an evaluation of their control activities as they relate to the applicable Trust Services Principles and Criteria.  A Type I report not only includes the service organization’s system description, but also includes detailed testing of the design of the service organization’s controls.  SOC 2 is designated as an acceptable method for a user entity’s management to obtain assurance about service organization internal controls over Security, Availability, Processing Integrity, Confidentiality, and Privacy without conducting additional assessments.

The United States Post Service is determined to improve efficiencies and award better postal discounts to professional mailers that keep careful process controls and active tracking ability on intelligent mail barcode applications.

DTI is an approved and certified full service intelligent mail barcode provider.  This certification allows DTI to offer lower postage discounts with higher client exposure for tracking and access to additional postal incentives.

The Forest Stewardship Council (FSC) Chain-of-Custody process ensures the consumer that the FSC-certified products they purchase are coming from responsibly managed sources. For a consumer to purchase an FSC-certified product, every company that previously had ownership of the forest product material components of the end product would have had to be FSC certified.*

*Provided by FSC website

HIPAA (Health Insurance Portability and Accountability Act) is a federally-implemented and nationally-applicable standard in the healthcare niche. It is applicable to all entities handling Patient Health Information (PHI). If such business entities do not follow HIPAA benchmarks for accessing, saving, sharing or using privileged PHI, they are liable to face severe legal consequences.

Rainforest Alliance Certified assures products are sourced from forests that:
•Protect endangered species and forest areas of high conservation value,
•Set aside a portion of land as forest reserve,
•Provide workers with decent wages and protect their ability to organize
•Follow FSC guidelines that determine how, when and where timber and non-timber products are harvested,
•Respect the rights of local communities and indigenous people.*

*Provided by the Rainforest Alliance website

Privacy Information Assessment (PIA) ensures compliance with laws and regulations governing privacy and demonstrates the SEC’s commitment to protect the privacy of any personal information we collect, store, retrieve, use and share. It is a comprehensive analysis of how the SEC’s electronic information systems and collections handle personally identifiable information (PII). The objective of the PIA is to systematically identify the risks and potential effects of collecting, maintaining, and disseminating PII and to examine and evaluate alternative processes for handling information to mitigate potential privacy risks.* 

*Provided by the Privacy Information Assessment Guide, U.S. Securities and Exchange Commission

 

Contact Us

600 Satellite Blvd.
Suwanee, GA 30024-3651
Office: 678.288.1700
Fax: 678-288-1701 


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